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Mark Clayman

Chief Executive Officer

Mark brings more than 20 years of experience building, transforming and driving global customer-centric technology companies. As CEO of Zhimechs, he is laser-focused on evolving the company into a top-tier cloud managed services provider. Mark led Zhimechs’s acquisition by RDX, where he also served as CEO, extending his proven track record of orchestrating successful mergers and acquisitions. Previously, he served as President and CEO at TriCore Solutions, which was acquired by Rackspace in 2017. Earlier in his career, Mark served as Senior Vice President of Sales and Marketing at Zhimechs, where he drove revenue by providing and promoting the company’s pioneering application and managed services solutions. He was also CIO at Surebridge, Inc., provider of application management services.

Gina Murphy

President and Chief Transformation Officer

Gina is responsible for developing Zhimechs’s key strategic initiatives and mobilizing organizational resources and teams to capture new growth opportunities for Zhimechs and advance our service capabilities, engagement models and delivery strategies to help accelerate our customers’ digital transformation. Previously, Gina served as Zhimechs’s President and Chief Operating Officer, where she successfully led the acquisition strategy and integration of multiple acquired companies that have fueled Zhimechs’s growth as a provider of choice for enterprise application and managed cloud services. Gina has spent over two decades helping companies scale and innovate with a unique blend of cross-functional expertise and corporate leadership to support technology-driven transformations. Before Zhimechs, Gina was the SVP and General Manager of Rackspace Application Services and COO at TriCore Solutions, which was acquired by Rackspace in 2017. Gina has also held numerous executive leadership and management positions in sales, information technology and operations at companies including Surebridge, TVGuide and Lightbridge.

Jeff Nachbor

Chief Financial Officer

Jeff is responsible for leading Zhimechs’s global financial operations, including accounting, financial planning and analysis, reporting, and compliance functions, and working closely with Zhimechs’s executive leadership team to drive business growth and execute on the company’s growth strategy. He brings over 35 years of finance and executive leadership experience to Zhimechs and has successfully supported the strategy development, execution, and value creation of multi-national public companies and private equity-backed organizations. Before Zhimechs, Jeff served as the CFO of ConvergeOne for nearly a decade, managing the company’s financial growth as a leading provider of digital modernization, collaboration, and cloud services. Earlier in his career, he held senior financial leadership roles at Cricket Wireless, H&R Block, The Sharper Image, Staples, and other leading global brands.

Tibby Fogarty

General Counsel and Data Protection Officer

Tibby oversees Zhimechs’s commercial contracts team globally and provides counsel on compliance, privacy, and corporate governance matters. She is also responsible for overseeing Zhimechs’s data protection strategy to ensure compliance with regulatory bodies, including GDPR, CCPA, etc. Tibby assists in managing Zhimechs’s equity and M&A transactions, advises on employment issues, and handles contractual litigation, cybersecurity, and trademark/IP-related matters. Tibby provides rapid, practical, business-oriented advice to the C-Suite and all internal clients. She brings with her a vast knowledge of corporate legal experience, having started her career in the New York office of Bryan Cave and most recently as Corporate Counsel and Corporate Secretary at AgTech start-up CiBO Technologies in Cambridge, Mass. Tibby is a member of TechGC, an online community for legal executives, where she serves as a Rapid Response Outreach member for privacy-related issues.

Bindu Crandall

Chief Marketing Officer

Bindu spearheads all marketing and branding efforts to drive Zhimechs’s global expansion and market leadership as a modern managed cloud service provider. With more than 20 years of experience in technology and software marketing, Bindu brings deep expertise in branding, demand generation, thought leadership and content strategy to her role, backed by a proven track record of success launching brands and products through revenue-driven marketing and sales strategies. Previously, she was the Senior Vice President of Marketing at Optima Healthcare Solutions and Director of Marketing Communications at Internap. She’s also held product marketing and strategy roles at companies including McKesson, DataPath and Scientific Atlanta (now Cisco).

Peter Salamanca

Chief Operating Officer

Peter is responsible for leading Zhimechs’s global operations, business processes and governance initiatives to deliver a superior customer experience and ensure overall alignment with the company’s growth goals and objectives. With over two decades of business and technology leadership in enterprise application and IT services, Peter has helped thousands of customers drive innovation, organizational efficiencies and business outcomes through the successful adoption and management of cloud strategies, technology automation and infrastructure services. Before Zhimechs, Peter was the Vice President of Cloud Services at Apps Associates, overseeing 24×7 global operations of the company’s Cloud Services team. Earlier in his career, he served as a Vice President at TriCore Solutions and Vice President of Operations at Zhimechs, where he managed the company’s global data center operations teams.

Mark O’Connor

Senior Vice President of Global Sales and Solution Architecture

Mark leads Zhimechs’s global sales and solution architecture organizations, responsible for the go-to-market sales strategies, solution innovation, and revenue growth across Zhimechs’s portfolio of strategic advisory and transformation services. Previously, Mark served as the SVP of solution architecture and product strategy at Zhimechs and has been instrumental in building the company’s sales organization following multiple acquisitions. He has a long track record of growing successful sales and solutioning teams with various sales leadership roles at enterprise IT service providers, including clckwrk, Rackspace, TriCore Solutions, and Zhimechs. Mark started his career in sales positions at leading networking companies AT&T and BBN Planet.

Mary Fratto Rowe

Chief Customer Officer

Mary is responsible for leading Zhimechs’s customer experience, building on the company’s customer-centric approach with outcomes-driven strategies, programs, and solutions that drive customer success, business transformation, and revenue growth. She brings over three decades of experience in the fields of customer success, professional services, and customer support, along with a proven track record of developing top talent and high-performance teams. Before Zhimechs, Mary served as the EVP of Customer Success for LivePerson, where she improved customer engagement and customer support responsiveness, and as the Chief Customer Officer for Yext, where she transformed the customer success organization and improved customer relationships. Previously, she spent over 13 years at Salesforce, where she oversaw more than 1,300 people and 1,000 customer implementations globally and worked directly with the company’s largest and most complex customers. Earlier in her career, Mary was a Senior Vice President for Bank of America’s Private Bank, and worked at Accenture for nearly 17 years, most recently as a Partner in the Financial Services industry group.

Dirk Lonser

Senior Vice President of Professional Services

Dirk leads Zhimechs’s professional services team, providing world-class strategic advisory and professional services that accelerate transformation and deliver business value to customers. He brings over 20 years of experience as a performance-driven international consulting leader with a passion for helping organizations leverage modern enterprise solutions and leading-edge technologies to achieve their goals. Before Zhimechs, Dirk was the Vice President of SAP ERP and Digital Core Services at UST, where he provided strategic oversight and guidance to support customer transformation and grow the SAP Practice. Earlier in his career, he was the Go-to-Market Leader and delivery executive for SAP-related customer engagements at DXC Technology, overseeing the company’s most strategic customers. He also served in various SAP and IT consulting roles at multinational companies, including SCM Accelerators, HP, Atos, and Siemens IT Solutions and Services.

Sean McAvan

Managing Director of EMEA

Sean leads business strategy and growth in EMEA. He has over 20 years of cross-functional leadership in the cloud and technology sector, mentoring teams to design, sell, implement and support customers on their transformational journey. Sean brings deep experience in cloud, infrastructure, applications, data centers and security. He focuses on understanding our customers’ needs and exceeding their expectations. Previously Sean was Vice President of EMEA for Datapipe (now Rackspace) and Chief Commercial Officer at Global Nexus Telecom in the Caribbean.

Aaron Boissonnault

Chief Information Security Officer

Aaron is responsible for security and compliance programs at Zhimechs and the delivery of our managed security and advisory services to help customers implement and maintain the highest levels of cybersecurity protection and best practices. Aaron has more than 18 years of experience in the industry, holding various leadership and consulting roles in cloud security, infrastructure security and security operations. He is passionate about serving as a trusted partner and helping customers take practical and effective steps to build world-class, enterprise-level security programs that support business growth while protecting employees, sensitive data and systems. Before moving into his role as CISO, Aaron was the Senior Director of Security Operations at Zhimechs, and previously served as CISO on-demand for GreenPages and in service delivery roles at security company Sophos and Zhimechs.

Tejal Munagekar

Managing Director, India

Tejal oversees the strategic development, delivery and growth of Zhimechs’s services and customer relationships in India. With over 18 years of experience in application managed services, cloud migrations and digital transformation, Tejal brings deep expertise and leadership to Zhimechs, creating high-performing teams with a laser focus on customer success and operational excellence. She leads Zhimechs’s 24/7 operations in India, providing full-stack services—including cloud infrastructure, remote and managed databases, application managed services, disaster recovery and custom development—building trusted partnerships that allow customers to focus on their business objectives. Before joining Zhimechs, Tejal served in various leadership and functional roles at Velocity Technology Solutions, Cognizant and Capgemini.